Inside CNO

Customer-Focus

We exist to improve the financial security of our customers and policyholders, and we put them first and foremost in all of our decisions and actions. We anticipate our customers needs and move quickly and urgently to serve them.

Community

As a company, we provide financial support for a number of causes that contribute to the well-being of our communities. As individuals, we invest our time and talents in the same causes.

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Excellence

We act with a strong sense of urgency, recognizing that speed matters. We honor our commitments and we take personal responsibility for our actions. To meet the needs of our customers, we strive for excellence in our products, services, and business processes. We are passionate about winning in the marketplace, and embrace any change needed to do so

Teamwork

We win as a team, putting the enterprise ahead of any business unit, function, department, or individual interests. We value diverse teams that take ownership of work efforts, and create an atmosphere of commitment, participation, and collaboration. We trust that our team members act in the best interest of CNO, and we have confidence in their capabilities and intentions. Our associates grow personally and professionally through their experiences at CNO.

Integrity

We have the highest standards for ethics, fairness, and personal responsibility. We’re honest and straightforward. We operate within the letter and spirit of the law. We show unwavering consistency between words and actions. We comply with all laws, regulations, and company policies.

Dedication

Our organizational achievements to date have been accomplished through the dedication, intelligence, creativity and efforts of our Associates.

Development

The best way to develop is through challenging growth experiences within day-to-day work, such as key projects, stretch assignments, people responsibilities, cross-functional teams and broader business/enterprise exposure. Job experiences provided by the organization can be the core investment in associate potential.

Community In 2009

CNO employees donated more than 14,500 hours of volunteer service, up by nearly 50% over 2008. Employees across the country stepped up in record numbers to help nearly 100 different nonprofit agencies serve their communities.

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